Shipping
We ship from Australia and postage is free worldwide. All our items are sent fully insured with Australia Post within two business days of your order being placed.
Express shipping options are available for an additional cost, and can be selected at checkout.
Shipping times for major destinations are shown below and are approximate only.
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Standard Post
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Express Post
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Within Australia
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2-6 business days
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1-3 business days
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North America
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5-9 business days
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3-6 business days
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UK
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4-7 business days
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3-5 business days
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| Japan |
4-7 business days
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3-5 business days
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New Zealand
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4-7 business days
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2-5 business days
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Orders outside Australia may be subject to international import duties and taxes. These costs are determined by local authorities in your country, and are dependent on the value and type of item being shipped. If applicable, buyers are responsible for all fees of this kind. For more information, please contact your local customs or border force authorities.
*US CUSTOMERS PLEASE NOTE* There is no longer a de minimis exemption for goods valued under US$800 entering the US. These items are now subject to a tariff which must be paid prior to shipping, as noted in the listing description where applicable. Shopify is as yet unable to add tariffs at checkout, so a PayPal invoice (totaling 11% of the ticket price) will be emailed separately after purchase. Items valued over US$800 may also be subject to import duty and tax, but do not require pre-payment and will ship as previously.
International buyers are responsible for ensuring that restrictions in their locale do not prohibit importation of items purchased from us (e.g. coral, ivory, etc.). We are not responsible for actions taken by international customs or postal authorities with regard to items they deem to be restricted or prohibited.
All our items are sent in an attractive black and white gift box suitable for special occasions (n.b. large or odd shaped items may require individualised packaging). If you would also like a personalised note included with a gift, please let us know.